Patient Care Management (Handbook for Hospital and Community Pharmacists)

Most people on the outside of the health care profession are not familiar with this new role of the pharmacist. The general public has created a stereotypical pharmacist's picture as being a person who stands behind a counter, dispenses medicine with some instructions to the respective consumer. Pharmacy practice has changed substantially in recent years. Today’s pharmacists have unique training and expertise in the appropriate use of medications and provide a wide array of patient care services in many different practice settings. As doctors are busy with the diagnosis and treatment of patients, the pharmacist can assist them by selecting the most appropriate drug for a patient. Interventions by the pharmacists have always been considered as a valuable input by the health care community in the patient care process by reducing the medication errors, rationalizing the therapy and reducing the cost of therapy. The development and approval of the Pharmacists’ Patient Care Process by the Joint Commission of Pharmacy Practitioners and incorporation of the Process into the 2016 Accreditation Council for Pharmacy Education Standards has the potential to lead to important changes in the practice of pharmacy, and to the enhanced acknowledgment, acceptance, and reimbursement for pharmacy and pharmacist services. As an author, it is my heartiest believe that the book will adjoin significant apprehension to future pharmacists in patient care as most of the portion created from recently published articles focusing pharmacists in patient care settings.


Introduction
The goal of high quality, cost-effective and accessible health care for patients is achieved through team-based patient-centered care.
Pharmacists are essential members of the health care team. The profession of pharmacy is continuing its evolution from a principal focus on medication product distribution to expanded clinically-oriented patient care services. As a result of this professional evolution, the importance of, and need for, a consistent process of care in the delivery of patient care services has been increasingly recognized by the profession at large. Pharmacists in hospital, community care, dispensing and allied healthcare arena are highly appreciated for their knowledge-based contribution and dedication towards profession. The purpose of the book is to guide the patient care pharmacists in their day to day activities. Along with guidelines, the book encloses ideas about patient dealing, patient rights, ethical decision making, and professionalism. At every chapter, the role of pharmacists in that chapter specific issues are detailed explicitly so that a professional pharmacist or a student can figure out his or her do's and not to do's in that specific situations. Moreover, further reading references are listed to follow guidelines further. So, the book is an archive of potential references too. Among so many books on clinical pharmacy, hospital and community care pharmacy the role of pharmacists in patient care is rarely highlighted with a very little information. The sector is emerging in both developed and under-developed countries. In most of the books, either doctors' or nurses' roles are highlighted. The proposed book highlights pharmacists' roles and responsibilities to the most, separated from those of doctors and nurses, with most recent information obtained from recently published articles of several journals, books, newsletters, magazines etc.

Pharmacist's Role in Patient Care
Pharmacists help manage complex patients because they look at medications with a different eye than a doctor. One important practice they perform is a "comprehensive medication review" where patients bring in medications, vitamins, supplements, and OTC drugs [1]. Nowadays, the shortage of health personnel, and in particular pharmacists, is a challenging issue that the health systems have to face. The use of a new technology such as tele pharmacy can represent a possible option to solve these problems [2]. Up to 50% of ADE and ADErelated hospitalizations are judged to be preventable by avoiding inappropriate prescribing. Use of a simple interdisciplinary medication review has been shown to lead to the reduction of inappropriate prescribing and costs, but there was no effect on clinically relevant patient outcomes, possibly due to a lack of power and insufficient observation time [3]. Pharmacists see their patients somewhere between 1.5 and 10 times more frequently than they see primary care physicians [4]. Clinical pharmacists can help patients manage their medicines and reduce their anxiety about taking multiple medicines [5]. Pharmacists also get benefit because there is an increased recognition and respect for the value of the advice and service that they provide [6]. There is a need to increase access to primary care services, control costs, and improve outcomes in health care for patients especially in the management of chronic conditions which puts a strain on health care systems worldwide [7]. Pharmacists' better access to the patients and their acceptability improve patient care by enabling pharmacists to play an even greater role in the provision of safe and effective unscheduled care, treating common clinical conditions and responding to emergency requests for medicines [8].
Chapter Synopsis

Chapter 1. Pharmacy Practice at a Glance
Pharmacy is the art and science of preparing and dispensing medications and the provision of drugrelated information to the public. It involves the interpretation of prescription orders; the compounding, labeling, and dispensing of drugs and devices; drug product selection and drug utilization reviews; patient monitoring and intervention; and the provision of cognitive services related to use of medications and devices. The current philosophy or approach to professional practice in pharmacy is designated as pharmaceutical care. This concept holds that the important role of the pharmacist is "the responsible provision of drug therapy for the purpose of achieving definite outcomes that improve a patient's quality of life." Pharmacists, then, are those who are educated and licensed to dispense drugs and to provide drug information-they are experts on medications. They are the most accessible member of today's health care team, and often are the first source of assistance and advice on many common ailments and health care matters.

Chapter 2. Pharmacists in Clinical Pharmacy Practice
Clinical pharmacy took over an aspect of medical care that had been partially abandoned by physicians. Overburdened by patient loads and the explosion of new drugs, physicians turned to pharmacists more and more for drug information, especially within institutional settings. Once relegated to counting and pouring, pharmacists headed institutional reviews of drug utilization and served as consultants to all types of health-care facilities. A comparison of Part I of this current edition of this text with previous editions will reveal the unprecedented expansion of opportunities for pharmacists in recent times. Chapter 3.

Pharmacists in Hospital Management
The advancements in medicine and technology have allowed care that once required the intensive care of a hospital setting to be delivered in less intensive settings. As a result, we have witnessed the development of ambulatory surgery centers, skilled nursing facilities, home health services, outpatient treatment centers, and multiple chronic disease monitoring programs. Health care leaders continually search for the delivery model that meets the quality, safety, and access expectations of patients at an affordable cost. This quest led to a progression from individual stand-alone hospitals to health systems. These "health systems" include the acute care services that only hospitals are equipped to provide and a cadre of other services that may include primary care, specialty outpatient care, home care, nursing home facilities, hospice care, ambulatory surgery programs, Chapter 4.

Pharmacists in Community Care
Community pharmacy comprises all of those establishments that are privately owned and whose function, in varying degrees, is to serve society's need for both drug products and pharmaceutical services. It is difficult to characterize or describe the typical pharmacy because of the great variance among them. They range from the corporately owned chain pharmacy, to the pharmacy department in a supermarket, to the independently owned pharmaceutical center that provides prescription service plus a relatively few lines of health-related products. Although heterogeneous in some respects, as in type of ownership and type of goods and services offered, community pharmacies generally are recognized by the public as the most accessible source of drugs and of information about drugs.

Chapter 5. Patient Rights and Ethical Care
Patients also have a right to treatment that is both safe and effective within given parameters. The fundamental question that must be posed prior to considering any medical or surgical treatment for a patient is, Is the treatment safe and effective? Such a legal standard for drugs has been in effect since the passage of federal legislation in the early part of the 20th century. Not only must a drug be shown to be effective-that is, able to produce the effect for which it was administered-it must work with a certain degree of safety. Patients generally choose their own physician, pharmacy, and hospital. Patients are allowed to choose from multiple options of treatment when they exist. Patients must give their approval, through the process of informed consent, prior to the initiation of care. All of the preceding presupposes that treatment is available and that the patient has the economic wherewithal to pay for that treatment. For patients who are uninsured or lack the ability to pay, the right to choose the nature of their health care is meaningless.

Chapter 6. Prescription
The prescription order is a part of the professional relationship among the prescriber, the pharmacist, and the patient. It is the pharmacist's responsibility in this relationship to provide quality pharmaceutical care that meets the medication needs of the patient. The pharmacist must be precise in the manual aspects of filling the prescription order and must provide the patient with the necessary information and guidance to assure the patient's compliance in taking the medication properly. It is also the pharmacist's responsibility to advise the prescriber of drug sensitivities the patient may have, previous adverse drug reactions (ADRs), and/or other medications that the patient may be taking that may alter the effectiveness or safety of the newly or previously prescribed medications. Pharmacists now find themselves frequently contacting physicians to suggest alternative drug products for individual patients as dictated by the formularies used by third-part prescription insurance plans. To meet these responsibilities, it is essential that the pharmacist maintains a high level of practice competence, keeps appropriate records on the health status and medication history of his/her patients and develops professional working relationships with other health professionals. Chapter 7.
Prescribing While drugs have the capacity to enhance health, they all have the potential to cause harm if prescribed inappropriately. For this reason, it is recommended that healthcare professionals who prescribe medications exercise critical thinking skills to ensure the safe and effective use of therapeutic agents.
Pharmacists have crucial role plays in both handling prescription and prescribing. A rational prescribing is the sole of patient safety, compliance and patient relief. This paper proposes aims that a prescriber should try to achieve, both on first prescribing a drug to maximize effectiveness, minimize risks and costs, and respect the patient's actual need. Chapter 8.

Patient Counseling
Patient have an altered mental state mostly driven by emotional disturbance for being ill. Along with that cultural and economic factors gives rise to a question of out of the pocket expense. Any counseling or consultation provided should be done in a manner which respects the patient's privacy and maintains confidentiality. Nothing should be taken for granted regarding the patient's understanding of how to use medication, and appropriate steps must be taken to provide patients with the information and counseling necessary to use their medications as effectively and as safely as possible. Chapter 9.
Extemporaneous Prescription Compounding Pharmacy activities to individualize patient therapy include compounding and clinical functions. Either function in the absence of the other results in placing pharmacy in a disadvantaged position. It is important to use a pharmacist's expertise to adjust dosage quantities, frequencies, and even dosage forms for enhanced compliance. All pharmacists should understand the options presented by compounding. Pharmaceutical compounding is increasing for a number of reasons, including the availability of a limited number of dosage forms for most drugs, a limited number of strengths of most drugs, home health care, hospice, the non-availability of drug products/combinations, discontinued drugs, drug shortages, orphan drugs, new therapeutic approaches and special patient populations (pediatrics, geriatrics, bioidentical hormone replacement therapy for postmenopausal women, pain management, dental patients, environmentally and cosmetic sensitive patients, sports injuries and veterinary compounding). Chapter 10.

Framework for Medication Safety
Appropriate medication use is a complex process involving multiple organizations and professions from various disciplines combined with a working knowledge of medications, access to accurate and complete patient information and integration of interrelated decisions over a period of time. The growing complexity of science and technology requires health care providers to know more, manage more, Auctores Publishing -Volume 1(2)-010 www.auctoresonline.org ISSN: 2690-8816 Page 4 of 14 monitor more, and involve more care providers than ever before. Current methods of organizing and delivering care are not able to meet the new expectations of patients and families because the knowledge, skills, care options, devices, and medications have advanced more rapidly than the health care system's ability to deliver them safety, effectively, and efficiently. The potential for errors of omission or commission to creep into the process is extraordinary. No one clinician can retain all the information necessary for overseeing sound, safe, best practice. This is especially true in the case of pharmaceutical delivery and development. Chapter 11.
The Enigma of Patient Behavior Patients today are considered to be thinking, able decision makers who can play an important role in the treatment process. Because patients are now recognized as active individuals, more attention is being paid to ways of restoring health or slowing illness progression through improved provider-patient communication and patients' involvement in their own treatment. Emphasis therefore is placed on a range of patient treatment behaviors including sharing beliefs and expectations, asking questions, adhering to regimens, using home monitoring devices, keeping appointments, identifying and reporting side effects and drug-taking problems, and other valuable forms of communication that are necessary in contemporary health care. Chapter 12.
Patient Education Patient education ensures that healthcare team is working together on patients' individual medication plan, in conjunction with the rest of treatment, is vital to your recovery. Medication management is part of every patient's plan of care. On an initial visit a clinician completes comprehensive medication reconciliation. However, education is provided to every patient based on each medication the patient is prescribed. This includes its purpose, how and when to take it and how much of the medication to take. Education may be provided by any healthcare professional who has undertaken appropriate training education, education on patient communication and education is usually included in the healthcare professional's training. Health education is also a tool used by managed care plans, and may include both general preventive education or health promotion and disease or condition specific education. Important elements of patient education are skill building and responsibility: patients need to know when, how, and why they need to make a lifestyle change. Group effort is equally important: each member of the patient's health care team needs to be involved. Chapter 13.

Patient-Provider Relationship
The Provider-Patient Relationship is a recent idea of medicinal human science in which patients intentionally approach a specialist and, in this way, turn into a piece of an agreement in which they will in general reside with the specialist's direction. It has been recommended that a perfect relationship has specifically deliberate decision, professional's capability, great correspondence, compassion by the specialists, congruity, and no irreconcilable circumstance. Truth be told, a poor relationship has been turned out to be a noteworthy impediment for the two specialists and patients, and has in the end influenced the nature of medicinal services and capacity of the patients to adapt to their disease. Inferable from poor relationship, patients do not demonstrate consistence with specialist guidance totally; pick expert -by changing their professional over and over; stay on edge; may pick quacks or other non-logical types of treatment; critical increment in immediate and roundabout restorative costs. In view of intermittent change in line of treatment according to the counsel of various expert and non-culmination of the whole course of medications, there is an unmistakable extension for the rise of antimicrobial opposition, which further intensifies the medicinal expense and tension, lastly may create genuine types of malady or complexities. From the professionals' point of view, they may request superfluous examinations or may give over-medicines, as a sanity check. There is likewise watched an amazing decrease in human touch or sympathy; and a noteworthy ascent in unfortunate rivalry among specialists. Chapter 14.

Patient Compliance
With regard to the provision of health care, the concept of compliance can be viewed broadly, as it relates to instructions concerning diet, exercise, rest, return appointments, etc, in addition to the use of drugs. However, it is in discussions concerning drug therapy that the designation patient compliance is employed most frequently. It is in this context that it will be used in this discussion, and compliance can be defined as the extent to which an individual's behavior coincides with medical or health instructions/advice. Compliance with therapy implies an understanding of how the medication is to be used, as well as a positive behavior in which the patient is motivated sufficiently to use the prescribed treatment in the manner intended, because of a perceived self-benefit and a positive outcome (eg, enhanced daily functioning and well-being).

Chapter 15. Patient Relationship Management
In the healthcare sector the key customers are patients. Hospitals may offer better care by establishing a long-term relationship between the hospital and a patient. The primary reason for investing in building positive relationships with patients is a limited number of patients in the therapeutic segment or of longterm care and only clinics aware of this fact that can attach to each patient have a chance to build a sustainable advantage. Encouragement of the patient to continue to use the services of a company/provider is a procedure several times cheaper than getting new patients. Developed or under developed country, patients have a similar need for understanding and following treatment guidelines which is truly impractical for long term care without personal supervision. So many factors are behind patient relationship but one thing clearly understood that the handling of such situation is a provider's function, a regular follow up through taking different measures along with treatment intervention.

Chapter 16. Patient Problem Solving and Preventive Care
Pharmaceutical care is a straightforward concept. It involves the pharmacist working in concert with his/her patients and other healthcare providers to identify, monitor, and achieve desirable health-related outcomes through the appropriate use of medications. The care provided must be based upon a logical, effective, and patient-specific pharmaceutical care plan. There is an old saying, "an ounce of prevention is worth a pound of cure." This has never been true in health care. Routine follow-up with primary care physicians and other health care professionals can aid in the early detection of many medical conditions (e.g., cancer, diabetes, hypertension) and can encourage healthy habits that prevent the development of other conditions (e.g., Hormone replacement therapy, substance abuse, obesity prevention, thyroid disorders etc.).

Chapter 17
Pharmacovigilance Pharmacovigilance fundamentally comprises safety of prescription. It is the science and movement associated with collection, detection, assessment, monitoring, and counteractive action of untoward impacts with pharmaceutical items. Drug specialists have entered job in wellbeing frameworks to keep up the objective and safe utilization of medication for they are sedate specialists who are unequivocally prepared in this field. The perspective of drug store understudies on pharmacovigilance and ADR announcing has additionally been talked about with a mean to center the need to improve content identified with ADR revealing and pharmacovigilance in undergrad drug store educational programs. Globally, despite the fact that the job of drug specialists inside national pharmacovigilance frameworks varies, it is exceptionally all around perceived. Reconciliation of ADR detailing ideas in instruction educational programs, preparing of drug specialists and willful commitment of drug specialists in ADR announcing is essential in accomplishing the safety objectives and preservation of general wellbeing. Additionally, these learning holes can be placated through ceaseless expert improvement projects and reinforcing hypothetical and viable information in undergrad drug store educational programs. Without adequately recognizing and acknowledging preparing requirements of drug specialists and other social insurance experts, the ability of national pharmacovigilance frameworks is probably not going to enhance which may trade off patient's safety.

Chapter 18 Patient Safety
Patient safety is a global concern and is the most noteworthy areas of medicinal services quality. Medical error is a noteworthy patient safety concern, causing increment in medicinal services cost because of mortality, morbidity, or broadened clinic remain. A definition for patient safety has emerged from the medicinal services quality development that is similarly unique, with different ways to deal with the more solid basic segments. Patient safety was characterized as "the counteractive action of damage to patients." Importance is put on the arrangement of consideration conveyance that blocks errors; gains from the errors that do happen; and is based on a culture of safety that includes medicinal services experts, associations, and patients. Patient safety culture is a multifaceted marvel. Patient safety culture appraisals, required by universal accreditation associations, enable services associations to acquire an unmistakable perspective of the patient safety viewpoints requiring critical consideration, recognize the qualities and shortcomings of their safety culture, help care giving units distinguish their current patient safety hitches, and benchmark their scores with different healthcare settings.

Chapter 19
Pharmaco-Economics Cost-benefit analysis and other pharmacoeconomic tools are ways to analyze the value of the service to the public. These methods supplement the traditional marketplace value as measured by the prices that the patient or patron is willing to pay. As third parties continue to pay for a higher percentage of prescriptions dispensed, pharmacy managers are very cognizant that pharmacy services require continual cost-justification to survive and thrive in the future. The continuing impact of cost-containment is causing administrators and policymakers in all health fields to examine closely the costs and benefits of both proposed and existing programs. It is increasingly evident that private employers and public agencies are demanding that health programs be evaluated in terms of clinical and social outcomes related to costs incurred.

Chapter 20
Long Term Care Pharmacist involvement in long-term care activities grew as a result of these regulations, which include oversight of provision of medications to nursing facilities and consultant pharmacist duties. Pharmacists practicing in the field of geriatrics must not only be cognizant of these guidelines, but must also be able to manage patients with multiple disease states taking multiple medications. Policies and procedures for organizational aspects, medication orders, ordering and receiving medications from the pharmacy, medication storage in the nursing facility, disposal of medications, medication administration, and medication monitoring are required in long-term care facilities.

Chapter 21. Community Liaison Pharmacists in Home Care
The provision of home care has existed since the turn of the last century, when societal concerns regarding immigration, industrialization, and infectious diseases spawned the need for visiting nurses.
Auctores Publishing -Volume 1(2)-010 www.auctoresonline.org ISSN: 2690-8816 Page 6 of 14 Early homecare services primarily consisted of midwife and nursing assistance for births, and the care of influenza and tuberculosis patients. This early form of home care paved the way for the development of alternate site healthcare. In the past, the term home care generally referred to community-based nursing services provided to patients in their homes. Today, the term has been expanded to include home/alternate site healthcare and encompasses: long-term care, and skilled nursing facilities, assisted living and subacute facilities, home care, diagnostic centers, outpatient clinics, ambulatory surgery, rehabilitation facilities, and emergency service markets.

Chapter 22. Pharmacists in Ambulatory Care
Pharmacy is evolving from a product-oriented to a patient-oriented profession. This role modification is extremely healthy for the patient, the pharmacist, and other members of the health-care team. However, the evolution will present pharmacists with a number of new challenges. Now, more than in the past, pharmacists must make the acquisition of contemporary practice knowledge and skills a high priority, to render the level of service embodied in the concept of pharmaceutical care. Pharmacy educators' organizations and regulatory bodies must all work together to support pharmacists as they assume expanded health-care roles. Pharmacy and the health-care industry must work to ensure that the pharmacist is compensated justly for all services. But before this can happen it will be necessary for pharmacy to demonstrate value-added to the cost of the prescription. Marketing of the purpose of pharmacy in the health-care morass and of the services provided by the pharmacist is needed to generate an appropriate perceived value among purchasers and users of health-care services. Pharmacists should view themselves as dispensers of therapy and drug effect interpretations as well as of drugs themselves. Service components of pharmacy should be identified clearly to third party payers and be visible to consumers, so that they know what is available at what cost and how it may be accessed. In the future, pharmacy services must be evaluated on patient outcome (i.e., pharmaceutical care) rather than the number of prescriptions dispensed, and pharmacy must evolve toward interpretation and patient consultation, related to the use of medication technologies. Chapter 23.
Pharmacists in ICU Clinical pharmacists make an essential contribution to the safe and effective use of medicines in critically ill patients. Few niche clinical pharmacy areas have documented the powerful impact a pharmacist's presence can have in the way it has been done in critical care. Direct patient care via pharmacist medication review is an important resource for reducing medication errors and optimizing medication use. Recommendations for changes to medication therapy related to these medication reviews have very high acceptance rates by critical care medical teams. Pharmacist prescribing to action the outcomes of their own medication reviews would be anticipated to reduce the workload of medical colleagues and improve efficiency. Moreover, pharmacist instigation of medication therapy planned by the multidisciplinary team may also offer advantages with respect to getting treatment right the first time in specific areas, for example, therapeutic drug monitoring or drug dosing in multiorgan failure. Chapter 24.

Rational Use of Drugs
Many medicines now exist that can prevent, alleviate, treat, or cure diseases which previously took inordinate tolls on the health and well-being of children, families, communities, and populations. However, the overuse, underuse, or misuse of medicines (also referred to as irrational medicine use) puts these advances in jeopardy and, in addition to wasting limited resources, threatens future public health gains. The challenge of irrational medicine use is a global one-common to all countries and all healthcare settings. Both healthcare providers and patients contribute to irrational medicine use. Providers may prescribe too many, too few, or inappropriate medicines; or may prescribe the appropriate medicines in the wrong dose, formulation, or duration. Additionally, patients contribute to irrational medicine use through self-medication, pill sharing, or not completing a treatment regimen as prescribed.

Chapter 25. Surgical Wound Enrichments
Wound healing is a highly complex process that results in the restoration of cell structures and tissue layers after an injury. It involves interdependent and overlapping cellular, physiological, biochemical, and molecular processes. There are numerous wound dressings and management techniques available today. The challenge lies not only in choosing the correct dressing, but also in using the chosen technique properly. This involves careful assessment of the wound, taking into account its size, the exudate, and the patient's preferences. Health care professionals require basic knowledge of dressings for correct application, and the wound should be monitored closely to ensure effective healing. Pharmacists can encourage improvement in wound care for patients who have recently undergone surgery by helping them select the appropriate postsurgical wound care products and by educating them on proper wound care. Chapter 26.

Medication Risk Management
Medications are the most common treatment intervention used in healthcare around the world. Medication is given to almost every patient in hospital and can be the most important part of treatment. When used safely and appropriately, they contribute to significant improvements in the health and wellbeing of patients. However, medication is not without risk and occasionally medications can cause harm. Medication safety issues can impact health outcomes, length of stay in a healthcare facility, readmission rates, and overall costs to the healthcare system. Some harm caused by medicines is due to errors that Auctores Publishing -Volume 1(2)-010 www.auctoresonline.org ISSN: 2690-8816 Page 7 of 14 are preventable. The US FDA approve drugs only if they are determined to be safe to use for the conditions described in their label. This basic tenet of the Food, Drug and Cosmetic Act has not changed. What has changed though in recent years is the interpretation of the term "safe." Modern concepts of pharmaceutical risk management are based on the premise that drug manufacturers, health care professionals, and patients have a responsibility to minimize the risks of using pharmaceutical products. Hospitals and health services aim to prevent harm by: understanding what contributes to these errors, taking action, sharing this information with the community and health professionals. It is not enough to make drugs minimally safe; they must be as safe as possible over the lifecycle of the product's use. However, starting in the early 1990s, FDA began to take a more active role in post-marketing surveillance and began instituting a more aggressive "management" process to assure greater safety in the use of marketed drugs. No longer do the manufacturer and FDA provide passive oversight and labeling changes to control risks, now the manufacturer must actively monitor for suspected, but unquantified risks and actively manage and minimize known risks. Chapter 27.

Medication History Taking and Reconciliation
Patients are at risk of DRPs at transition points during hospitalization. The community pharmacist is often the first healthcare professional patients visit after discharge. Medication reconciliation, the process of identifying the most accurate list of all patient's medications is a strategy to identify many medication discrepancies and reduce potential harm. Medication reconciliation at transitions of care decreases medication errors, hospitalizations, and adverse drug events. Obtaining medication histories and conducting medication reconciliation are challenging tasks for the health professionals. Part of ADEs is due to medication discrepancies, or unexplained variations in medications in hospital admission and discharge or across different sites of care. Significant number of all hospital prescribing errors originate from incorrect admission medication histories, the DRPs are only discovered through patient interview, and more than half of discharge discrepancies are associated with admission discrepancies. ADEs associated with medication discrepancies can prolong hospital stays and, in the post-discharge period, may lead to emergency room visits, hospital readmissions, and utilization of other healthcare resources Pharmacists have proven themselves in both histories recording and reconciliation. True collaboration with allied health professions enhance this process. A reconciliation of medications supported by efficient communication between the hospital staff and community pharmacists, in addition to a standard patient interview and a general practitioner's examination of prescriptions, was found to be effective in identifying medication discrepancies for patients Chapter 28.
Palliative and Hospice Care One of the main goals of medicine is to provide comfort and relief from pain and suffering. Unfortunately, a cure is not always possible particularly in this era of chronic diseases, and the role of physicians has become limited to controlling and palliating symptoms. Palliative care is a relatively new specialty that evolved during the last five decades. The aim of this specialty was to provide end of life care for patients with advanced cancer and their families. In addition, pastoral care is also included according to the religious beliefs of the patient. The other important components of palliative care are effective communication and planning and coordination of care. It is noteworthy that ensuring the availability of palliative care services is an obligation of health care systems under international human rights law. Hospice care is a type of palliative care with a few differences. Pharmacists in care team can play a major role in different care settings. Chapter 29.

Non-Drug Pain Management
The vast majority are eager to do pretty much anything to get away from the grasps of interminable agony. One of the primary cures offered to endless torment sufferers is prescription medications. Prescription painkillers are compelling much of the time. Be that as it may, the relief from discomfort they offer includes some major disadvantages for some. Painkillers risk getting to be addictive. What's more, as endless news reports have appeared, the consequences of dependence on painkillers can be wrecking. Non-tranquilize therapies decline torment and can be utilized notwithstanding pharmaceuticals or in lieu of pharmaceuticals. They offer the likelihood to enhance your personal satisfaction. Similarly, as with some other treatment, every individual will react distinctively to various therapies, and there is no certification that any treatment will give total help with discomfort. Though many evidences were weaker, the researchers also found that massage therapy, spinal manipulation, and osteopathic manipulation may provide some help for back pain, fibromyalgia, osteoarthritis, cancer pain, knee replacement, migraine, frozen shoulder and chronic non-migraine headache. These data can equip providers and patients with the information they need to have informed conversations regarding nondrug approaches for treatment of specific pain conditions. It's important that continued research explore how these approaches actually work and whether these findings apply broadly in diverse clinical settings and patient populations.

Conclusion
The Red Flower Publication Pvt. Ltd. is a Delhi (India) based medical and scientific publishing group, delivering services of highest quality with honesty and integrity. The company is currently publishing peer reviewed indexed medical and scientific journals in print and online form. The esteem book was under editing and improvisation from the beginning of year 2019, after copyright agreement signing. The book is eligible to provide learning to both Pharmacy apprentices (mainstream and diploma pharmacists) for their regular courses related to Hospital and Community Pharmacy, Pharmacy Compounding and Dispensing as well as to the allied health professionals who are close to patients in their day-to-day activities. Major limitation of the book lies with the continuous improvement in different aspect of healthcare services around the world that cannot be detailed in a single frame. However, further reading references are given so that a reader can have an idea of sources that can benefit their future learnings. Also, a comparison